Introduction
AusBiz Cleaning Services ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information necessary to provide our services, including names, contact details, business information, and any other details you share with us. Information is collected directly from you through our website, phone calls, or in-person meetings.
2. How We Use Personal Information
We use personal information to deliver and improve our services, process requests, provide quotes, and communicate effectively. We may also use it for internal purposes, like analytics, provided we protect your privacy.
3. Data Security
We implement appropriate security measures to protect personal information from unauthorized access, modification, or disclosure. Your data is stored securely, and we only retain it as necessary for our business operations and compliance obligations.
4. Sharing Personal Information
We do not disclose personal information to third parties without your consent unless required by law or as necessary to provide services. In cases where we engage third-party providers, we ensure they comply with strict confidentiality and data protection standards.
5. Access and Correction
You have the right to access and request corrections to your personal information. For any updates, please contact us directly, and we will promptly address your request as required by law.
6. Cookies and Analytics
Our website may use cookies to improve user experience and gather analytics data. You can disable cookies via your browser settings; however, this may impact website functionality.
7. Contact Us
For any privacy-related inquiries or complaints, please contact us at 1800 965 953. We are committed to addressing your concerns and aim to resolve any privacy-related issues promptly.
8. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or Australian privacy law requirements. Please review this policy regularly to stay informed about how we handle your personal information.